Forget that Day in Court
Thanks to tort reform, arbitrations instead of courtroom hearings are becoming more common. Whether buying a car, getting a credit card, or signing up for cellphone service, consumers increasingly are asked to sign an agreement that requires them to go to arbitration rather than sue in the event of a dispute. Franchisees and vendors for large corporations, too, encounter similar agreements.
Proponents say mandatory arbitration is quicker and cheaper than going to court. But critics contend the process isn't always fair.